The [FreshBooks] online business application is a model of techniques that can be used to make an interface self-training. It does this through excellent user interface design (both interaction and visuals) and a veritable encyclopedia of methods for embedding instruction right into the interface.
Read the Usability Institute’s very useful review of FreshBooks here.
“I have been in business now for 4 years and have been looking for a solution for both invoicing and for clients to manage their account with us online… and this has been the answer.”
Harry Kerstetter
Tylivia Web Design
Sunbury, U.S.A.
“What can I say? Your system is a money machine! Before I hardly had time to invoice my accounts. Now my invoicing is on automatic and money just appears in my mailbox. Thank you!!”
Gary S. Ownsby
Smoky.com
Chattanooga, U.S.A.
While all small business owners are painfully aware that invoicing is the life blood of any company, it is the smallest among them — the consultants, freelancers and providers of professional services — who live and die with each bill. And these folks, when asked, count invoicing as chief among their worst headaches.
They do have options, such as Intuit’s QuickBooks, Microsoft’s Office Accounting Express and Office Accounting Professional, and Sage Software’s Peachtree’s First Accounting, but these software products can be complex and unwieldy for sole practitioners. Excel and Word only make matters worse, because they make it difficult to keep track of who paid what.
According to Small Business Technology Magazine “FreshBooks, [is] a Web 2.0 SaaS company that talks the talk and most certainly walks the walk.”
Read the full interview with Mike McDerment, the CEO of FreshBooks, here.
