The terms ‘debit’ and ‘credit’ can be confusing when learning accounting for the
first time.

Perhaps this article will help you see this tedious task in a new light. Follow along with me and I can turn your bookkeeping nightmare into the best paying
part-time job you ever had.

So I’m off to Joel Splosky’s Business Of Software conference in Boston the first week of September, and I’m attending a table session on “Should you outsource customer care?”

What sort of person is going to say “Yes,” to that question?

The very idea that getting other people to look after your customer is so alien to me I just hardly know what to think of it. Your relationship with your customers is just so fundamental to your business that getting someone else to handle is like crazy to me. As if you could possibly pay someone enough to care more about your customers than you do.

Crazy Warehouse Construction and visits from Freshbooks!

We’re doing a lot of interviews these days, and not all of them are perfect matches. Sometimes we get an idea that the fit isn’t very good pretty early on in the interview.

The question came up recently: “Why bother to carry on when we already know we don’t want this person? Why not just cut our losses and get out?”

There’s a couple of reasons to carry on with an interview even after somebody has obviously demonstrated their unsuitability.

First, you might be wrong. It’s important to keep an open mind throughout the interview process, and part of that is checking all my instincts and judgments DURING the interview itself.